Dana Shocaroff, Branch Manager/Escrow Officer

Dana Shocaroff is a Branch Manager/Escrow Officer with Citadel Escrow.  Dana began her career in the escrow industry approximately 35 years ago in Portgage, Indiana. DuringDana Shocaroff, Citadel Escrow Officer San Diego her career she has worked for both mortgage and escrow companies. During this time Dana has specialized in processing, underwriting and funding loans. It is the loan experience which she brings to the table, that makes her an even stronger and more knowledgeable closer.

Dana has said that, “Having a diverse background truly helps in creating solutions”. Her motto is, “There are no problems, only solutions!” Dana has come to believe that her job is really about performance and creating wonderful customer experiences.

Dana prides herself on being available to her clients 7 days a week and she knows from experience that questions often arise outside of typical business hours. She is always there for her clients, even long after the escrow has closed.


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